Your Questions, Answered
Everything You Need to Know About Our Non-Toxic Cleaning Services
FAQ
At SimplyPure Home Cleaning Services, we want to make sure you feel confident and informed about our services. Below are some common questions our clients ask, along with detailed answers to help you better understand our eco-friendly approach.
Frequently Asked Questions:
Do I need to be home during the cleaning?
You do not need to be home while we clean, though you are welcome to be! Many of our clients provide access instructions, and we can work with you to accommodate your schedule.
What areas do you serve?
We provide cleaning services to a wide range of residential areas. Contact us at 603-553-2887 to see if we service your location.
Why is non-toxic cleaning important for my home?
Non-toxic cleaning is essential because it ensures a safer environment for you, your family, and your pets. Traditional cleaning products often contain harmful chemicals that can contribute to indoor air pollution and health issues such as allergies, respiratory problems, and skin irritations. By using non-toxic, eco-friendly cleaning solutions, we help eliminate these risks, providing a cleaner, healthier home without compromising on effectiveness.
How do you ensure the quality of your cleaning services?
Our cleaning professionals are fully trained, and we follow a detailed checklist to ensure every area of your home is thoroughly cleaned. We also offer regular feedback opportunities to make sure you’re always satisfied with our services.
Can I customize my cleaning service?
Absolutely! We offer a variety of add-on services, such as deep cleaning, window cleaning, and appliance cleaning, to meet your specific needs. Just let us know what you’d like, and we’ll tailor the service to your preferences.
Do you offer one-time cleanings or only recurring services?
We offer both! Whether you need a one-time deep clean or regular maintenance, we have flexible options to suit your schedule and needs. *Discounts offered for weekly, biweekly cleanings and monthly.
Are your services pet-friendly?
Yes! Our cleaning products are safe for pets, and we take extra care when cleaning homes with pets to remove hair, dander, and allergens while using gentle, non-toxic solutions.
How do I book a cleaning service?
Booking is easy! You can schedule a cleaning through our website or by giving us a call. We’ll find a time that works best for you and discuss any special instructions or needs for your cleaning.
What if I’m not satisfied with my cleaning?
Your satisfaction is our priority. If you’re not completely happy with the service, let us know within 24 hours, and we’ll address any issues or re-clean the area at no additional charge.
Can I use my own cleaning products instead of those provided by SimplyPure Home Cleaning Services?
Yes, absolutely! If you prefer to use your own cleaning products, we’re happy to accommodate your request. Just let us know in advance, and our team will follow your preferences while maintaining the same high standards of cleanliness and care. *Discount may apply